At SNC DESIGNS S.A.S, we value the privacy of our users and are committed to protecting the personal information we collect through our website and contact forms. This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with Colombian data protection laws (Law 1581 of 2012 and Decree 1377 of 2013).

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1. Information We Collect

SNC DESIGNS S.A.S may collect the following types of data:

• Identification data: first and last name.
• Contact data: email address, phone number (if provided).
• Content submitted: messages or files sent through our forms.
• Technical and cookie data: IP address, approximate location, device type, browser, session duration, visited pages.
• Behavioral data: clicks, interactions, session recordings (Microsoft Clarity), conversions, and Meta Pixel events.

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2. How We Collect Information

We collect data through:

• Contact or inquiry forms
• Cookies and tracking technologies
• Analytics and marketing tools (Google Analytics, Meta Pixel, Microsoft Clarity)
• WordPress (our content management system)

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3. Purpose of Data Processing

We use personal information exclusively for the following purposes:

• Responding to inquiries and messages submitted through our forms.
• Providing information about our services.
• Improving website performance and user experience.
• Analyzing statistics and website behavior.
• Implementing marketing, remarketing, and digital advertising strategies.

SNC DESIGNS S.A.S does not process payments on the website and does not request or store financial information.

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4. Third-Party Tools and Data Sharing

Our website integrates third-party services that may process user data:

• Google Analytics (traffic measurement and performance auditing)
• Meta/Facebook Pixel (advertising and remarketing)
• Microsoft Clarity (session recordings and interaction analysis)
• Hostinger (hosting and website data storage)

These providers meet international standards for data security and protection.

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5. User Rights

Users may exercise the following rights at any time:

• Access the personal data SNC DESIGNS holds.
• Request correction or updates to their information.
• Request deletion of their personal data.
• Request a copy of their data.
• Revoke consent for data processing.

To exercise these rights, users may contact us at:

📩 info@snc-designs.com

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6. Data Security

We implement administrative and technical measures to protect personal data, including:

• SSL encryption
• Hosting-level security provided by Hostinger
• Backups
• Restricted access to sensitive data
• Regular WordPress updates

However, no digital system can guarantee absolute security.

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7. Use of Cookies

Our website uses cookies to:

• Remember basic user preferences
• Measure site performance
• Analyze user behavior (Analytics, Clarity)
• Enable remarketing campaigns (Meta Pixel)

Users can disable cookies from their browser settings at any time.

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8. International Data Transfers

Some third-party providers (Google, Meta, Microsoft) may process data on servers located outside Colombia. This processing follows international data protection standards.

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9. Data Retention

We retain collected data for a maximum of 24 months, or until the user requests its deletion.

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10. Target Audience

SNC DESIGNS S.A.S provides services for:

• Companies
• Entrepreneurs
• Professionals

We do not intentionally collect data from minors.

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11. Changes to This Policy

SNC DESIGNS S.A.S may update this Privacy Policy at any time. The date of the latest update will always appear at the top of the document.

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12. Contact

If you have questions or wish to exercise your rights, you may contact us at:

📧 info@snc-designs.com